FAQs

My goal is to ship ready to ship items within 24 hours Monday-Friday.  Made to Order items ship 1-2 weeks. 

I do currently take custom orders. The best way to initiate an order is to contact me through a DM on Instagram @indierae.designs or send me an email at hello@indierae.com. Let me know what ideas you have in mind and I can send you images of stones that I have on hand to create the look you are going for!

There are several ways you can find your ring size using different charts online.  However, I recommend going to a local jeweler or department store to determine your size.  Keep in mind that wider bands tend to fit a little small and it is a good idea to size up .25-.50 when ordering styles with wider bands. 

Since you have a one of a kind creation that contains natural stones and precious metals it is best to remove your jewelry anytime they are at risk of getting wet. Also remove any jewelry when adding perfumes or lotions as this can alter the color of stones and metal. 

I will happily accept returns. Please send back your item in original packaging and condition within 7 days of shipment arrival.  Buyer is responsible for return shipping.

Custom orders cannot be returned. If you are unhappy or if an issue has occurred during the shipping process, please reach out.  I want you to be completely happy with your purchase!

Rings can be size up ½-1 size depending on the band style. If you are interested in having a ring sized up feel free to message me and I can determine if the ring you are interested in can be size up. 

Unfortunately, they can't be sized down.

Absolutely! Sizes smaller than 5 and larger than 10 are not as popular as size 5-10 so I don’t make them unless requested but I am able to make any size you need.

Have another question that you don't see answered here? Please feel free to contact me!